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International Shipping

Do you ship to my country?
	We accept International Orders as long as they are not restricted by USPS shipping guidelines, but unfortunately we no longer ship to Canada. Please be aware of your country's guidelines before placing your order, all of which can be supplied by your local postal service. The actual shipping cost of your order will differ from the amount stated on your initial invoice, but to reserve your desired products a shipping hold of $29.95 will be added to your order. Once a final shipping cost is determined you will be responsible for the remainder (if there is any) or we will refund you the difference of the $29.95 shipping hold (if there is any). If you would like an estimate of shipping charges before placing your order, please contact us with your shipping address and desired products. We are not responsible for international orders after they leave our facility. Each order is insured by the USPS. This insurance does not cover any customs actions such as opening your package to charge duty, confiscating goods, or manipulating the merchandise in any way. International shipments will not be shipped until we receive an e-mail from the recipient stating that they are aware of the Importation laws of their country with regard to Tobacco products and are prepared to pay any duties, taxes or fees associated with the importation of tobacco products. International orders will require prepayment via PayPal. The customer assumes any additional fees associated with this transaction. Because of FAA rules we can not ship lighters to international addresses.
What are my payment choices?
	Prepayment for International Orders is expected via PayPal in U.S. funds with all appropriate fees, in addition to the final cost of your products & shipping charges, assumed by the purchaser.
When will my order ship and what are my shipping charges?
	Once we receive your order and prepayment (in the amount of the products you have ordered plus the $29.95 shipping hold) we will pack, weigh, and verify the total International shipping costs of your order. We will then contact you to arrange payment of the difference of any additional shipping charges (if necessary) or we will refund you the difference of the shipping hold (if necessary) . At that point your order will be on its way! We do our best to make sure that orders placed before 3:00 PM EST Monday-Friday will be fulfilled that day, but international shipments are a bit trickier and therefore your order may be delayed an additional business day or two. Orders placed after 3:00 PM EST Friday will not be fulfilled until the following Monday. Please visit our Shipping & Deliveries page for more information.
What is the return policy?
	Please click here for more information on returning an item.